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Account Associate - State Farm Agent Team Member

Full Time in Williamstown, WV

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Benefits
  • Hiring bonus
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCYBefore becoming an agent, I spent 14 years in the medical field and 3 years in the oil and gas industry—proving that you don’t need an insurance background to build a successful career helping others. We opened our first State Farm office in September 2019 and expanded with a second location in May 2023, a reflection of our team’s dedication and strong growth.
Across our two offices, we currently have 8 team members—5 in our legacy office and 3 in our new MOA location. Our culture is fun, competitive, and family-oriented. We work hard, support each other, and make sure everyone feels valued and at home.
Team members enjoy meaningful benefits, including a life insurance policy paid for by the agency, as well as disability and hospital income coverage (if eligible). We also offer paid time off, flexibility for those with families, and plan to introduce a retirement program soon.
We believe in creating a workplace where people can grow, feel supported, and enjoy coming to work every day—because when we win, we win together.
ROLE DESCRIPTIONAs Account Associate - State Farm Agent Team Member for Tyler Shank - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.RESPONSIBILITIES
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
Compensation $40,000.00 - $50,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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